Strategic Plan, Vision, Mission, and Values
Kids Come First Vision
To provide high quality, connected care for children and youth and simplify their healthcare journey across the health and social system.
Kids Come First Mission
To provide easy access to the right care, at the right time, in the right place for children and youth in Eastern Ontario.
Kids Come First Values
- Respect and Dignity
- Empathy and Compassion
- Accountability
- Transparency
- Equity, Diversity, Inclusion, and Indigeneity
- Representation, Participation, and Engagement
Kids Come First Principles
- Stronger together:
- We are stronger together when we work together to secure the resources needed to improve access to care in the region.
- There is strength in the intersectionality of our strategic goals.
- Equity intentionality
- Locally grounded while maximizing the potential of all rural areas
2023-2026 Kids Come First Strategic Goals
| Improved access to Mental Health, Addictions & Substance Use Health |
| Improved access to Mental Health, Addictions & Substance Use Health (MHASUH) services with the expansion and optimization of 1Call1Click.ca, enhanced neurodevelopmental health support, establishing child and youth MHASUH pathways and working with lead agencies on common interests. |
| Continued improvements and healthcare transformation for Pediatric Home and Community Care |
| Continued improvements and healthcare transformation for Pediatric Home and Community Care with ongoing expansion of the Centre of Excellence for Pediatric Home and Community Care Education, increased respite options for families of children and youth with complex needs, and improved pathways to support clients with complex needs. |
| Authentic partnerships with children, youth, families, and caregivers |
| We recognize that authentic partnerships with children, youth, families, and caregivers will improve the delivery of healthcare and/or the healthcare experience. This involves including a Family/ Caregiver Partner as a member of the Kids Come First leadership team, recruitment focused on patients/families with lived experience at all Kids Come First working groups and tables, and creating an evaluation strategy for Child, Youth, Family and Caregiver partnerships. |
| Foster equitable and inclusive healthcare for our Francophone and Indigenous populations |
| Foster equitable and inclusive healthcare for our Francophone and Indigenous priority populations across all our strategies. This includes building respectful relations and trust with Indigenous organizations and leaders to improve services for Indigenous children and families, as well as supporting Francophone families with the implementation of the Linguistic Protocol. |
| Remain access driven |
| Remain access driven to develop, streamline, and promote pathways to care for children, youth, and their families. With a spotlight on transitions to adult services and a regional surgical program. As well as an increase in overall access to preventative care focusing on primary care engagement and unattached children, youth, and their families. |
| Establish innovative health strategies |
| Establish innovative health strategies essential to better serve children, youth, and their families. Kids Come First is committed to collaborating with our partners to explore a digital health strategy and health human resource strategies to positively transform the way healthcare is delivered. |
| A commitment to partner |
| A commitment to partner with our regional Ontario Health Teams and provincial tables to share Kids Come First pediatric knowledge and experiences, support them in delivering pediatric care, and tackle the unmet or emerging health needs of children, youth, and their families. |
2023-2026 Kids Come First Strategic Plan
Last updated: 2023-10-03