How It Works
Welcome. We're glad you're here.
1Call1Click.ca is a simple way for children, youth and families/caregivers to access the right mental health, addictions, substance use health and/or neurodevelopmental health care, at the right time.
Our partners provide care for every level of need. We match you with a partner that is best for your specific needs.
1Call1Click.ca also helps you navigate the system for children, youth and families /caregivers struggling with complex mental health, addictions, substance use health and/or neurodevelopmental health needs - guiding, problem-solving and managing ongoing care.
We make it simple to find the mental health, addictions, substance use health and/or neurodevelopmental health care that's right for you, when you need it.
You can start the process of getting help from 1Call1Click.ca.
Hours of Operations:
- 1Call1Click.ca calls will be answered between 9:00am-5:00pm
- Booked appointments with Intake Workers between 8:00am-6:00pm
Whichever way you choose to connect, your story and information will be safe and secure.
Once we are connected, we will discuss what is happening and your needs. We will try to answer your questions and find the information you are looking for.
We will provide a list of services that might be a good fit for your mental health, addictions, substance use health and/or neurodevelopmental health needs and help you to select the best ones for you.
We will help you make an appointment with the mental health, addictions, substance use health and/or neurodevelopmental health service(s) that are best for you.